Critical Event Support
ACS is available to you and those you care about. If you or someone you are concerned about have been impacted by a critical event, call your ACS.
Self-help Resources
We’ve detected some calamities in your locality. Get support immediately in emergencies highlighted below.
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External guide
NOAA-National Hurricane Center
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External guide
NOAA – National Hurricane Center
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External guide
U.S. Geological Survey's Flood Information
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External guide
National Interagency Fire Center
Resources for Administrators, Managers and Supervisors
Benefit Administrators: Your ACS benefit may cover Critical Incident Response (CIR) services where a certified counselor can be deployed to your worksite for staff support. Contact your ACS Account Manager for additional information, or call your ACS phone number for scheduling support.
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Supervisors Can Help Ease Employees' Grief
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Business Emergency Planning: Preparing to Keep the Workplace Running
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Business Emergency Planning: Preparing for the Wellbeing of Your Staff
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Emergency Management Guide for Business and Industry: Hurricanes, Tornadoes, Storms and Technological Emergencies
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Guidelines for Student or Staff Sudden Death: Immediate Aftermath
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Guidelines for Student or Staff Sudden Death: Policies and Procedures
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Guidelines for Student or Staff Sudden Death: Prevention Strategies
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Coping with the Death of a Student or Staff Member: Effective Bereavement Support
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Coping with the Death of a Student or Staff Member: Information Sharing
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Coping with the Death of a Student or Staff Member: Releasing Student Information
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Coping with the Death of a Student or Staff Member: Strategies for Recovery
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Active Shooter: Training and Preparing Your Staff
Local Resources
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National Traffic and Road Closure Information
For information about road closures you may dial 511 or obtain information online.
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Local Red Cross Locator
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Locating Missing Loved Ones
Individuals are encouraged to use the Red Cross Safe and Well Program. Individuals may use this website to search for loved ones in a disaster area. Additionally, individuals in areas affected by a disaster may list themselves as safe and well if loved ones are searching for them.
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Red Cross Smartphone Apps
Apps will update people on current situations and provide information on safety during a disaster.
https://play.google.com/store/apps/details?id=com.cube.arc.fa&hl=en
https://play.google.com/store/apps/details?id=com.cube.arc.hfa&hl=en
https://itunes.apple.com/us/app/first-aid-by-american-red/id529160691?mt=8
https://apps.apple.com/us/app/hurricane-american-red-cross/id545689128
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2-1-1
2-1-1 is an easy-to-remember phone number that connects callers to information and services in times of need. It is available 24 hours a day, seven days a week, even during disasters. Please call if you are seeking resources such as clothing, food, or programs for your family. The website above lets you look up your local state 2-1-1.
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Federal Emergency Management Agency (FEMA)
800-621-FEMA
If a disaster is declared in your area, please call to apply for assistance or visit
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FEMA Text Message Program
Please note that standard message and data rates apply:
To locate an open emergency shelter, text SHELTER and a Zip Code to 43362 (4FEMA).
To locate an open Disaster Recovery Center, text DRC and a Zip Code to 43362 (4FEMA).
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Local Salvation Army Locator
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AirBnB
AirBnB hosts may donate space or offer reduced rates for housing in times of disaster.
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VRBO
VRBO may offer reduced rates for housing in times of disaster.
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SAMHSA Disaster Distress Helpline
Nationwide hotline: 800-985-5990
Text "TalkWithUs" to 66746