This is your Member Reference Number (MRN). You’ll need to provide this when you make an appointment with an EAP counselor or contact your EAP by phone.

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Mental Health Counseling through your Associate CARE Service

Taking charge of your well-being is within your reach.

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Get connected to a mental health counselor

Choose an option below to connect with a mental health professional for counseling, assistance, and access to resources for a variety of concerns.

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Explore these telehealth options to get started:

LiveHealth online

LiveHealth Online

Elevance Health offers employees and their household members LiveHealth Online counseling visit with a psychologist or therapist.

Learn more
Talk space

Talkspace

Text, audio and video messaging with a therapist anytime (ages 13+).

Visit portal

You have access to a counselor near you:

  • Assisted search

    Need help in finding an appointment? Connect with a customer care representative.

    Start here

Are you requesting this appointment for you or someone else?

Are you facing any life-threatening situations/emergency?

If you are in immediate danger - don't use this site. Call 911.

Please Call Us: 833-798-1053